Mumbai metropolitan region to finally get one ticket booking app for all public transport

The ‘Mumbai One’ app will enhance travel by providing digital ticketing, real-time updates, and multimodal connectivity for commuters.

Nearly two decades after a failed attempt at creating a common ticketing system for all modes of public transport in the Mumbai Metropolitan Region (MMR), Prime Minister Narendra Modi will launch ‘Mumbai One’, an integrated mobility app for 11 public transport operators across the MMR, on Wednesday.

The Prime Minister will inaugurate the Navi Mumbai International Airport and the Acharya Atre Chowk to Cuffe Parade section of Mumbai Metro 3 or the aqua line.(@Dev_Fadnavis)

The Prime Minister will launch the app alongside inaugurating the Navi Mumbai International Airport and the Acharya Atre Chowk to Cuffe Parade section of Mumbai Metro 3 or the aqua line.

The app will allow commuters to book tickets for five metro lines, the monorail, suburban locals and buses in Mumbai, Thane, Mira-Bhayander, Kalyan-Dombivali and Navi Mumbai, officials said.

“The Mumbai One app will eliminate the need to queue up at ticketing windows by promoting digital transactions and seamless multimodal connectivity,” said a senior Mumbai Metropolitan Region Development Authority (MMRDA) official. A single ticket can be purchased through the app for trips involving multiple transport modes, he said. “The app will also provide real-time journey updates, alternative routes and estimated arrival times, along with map-based information on nearby stations, tourist attractions as well as an SOS feature to ensure commuter safety,” the official added.

The app will enable commuters to plan their journey and choose between different modes of transport, said a senior Maha Mumbai Metro Operation Corporation Limited (MMMOCL) official. “Commuters will only have to enter the originating and terminating points of their journey, based on which the app will enlist the available modes of transport, points of interchange if any, and the total fare,” the official said.