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customer support

Delivery agent injured in rain, company asks ‘Why did you accept order?’

A delivery driver in Singapore was injured while delivering an order during rainfall (Representational image)
trending
Updated on Aug 21, 2025 01:23 PM IST

McDonald's gets emotional over Snack Wrap's return in unusually long post

McDonald's is officially bringing back Snack Wrap. Beloved menu item to return on July 10.
us news
Updated on Jun 04, 2025 01:44 AM IST

AI agents are doing the work of 100 employees, says Indian CEO in UAE

Alok Kumar is the UAE-based co-founder and CEO of CozmoX.
trending
Updated on May 01, 2025 12:21 PM IST

Zomato lays off 600 customer support staff as it increases AI use to cut costs

The Gurugram-based company had hired as many as 1,500 employees under its Zomato Associate Accelerator Program (ZAAP) a year ago for customer support roles.
business
Published on Apr 01, 2025 05:18 PM IST

World’s largest call centre uses AI to hide Indian accents

Teleperformance is deploying AI to soften the accents of Indian agents.
trending
Published on Mar 02, 2025 09:39 AM IST
News / Topic / Customer Support
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